Refund policy
Return & Refund Policy
Thank you for shopping with iliabeauty. We want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully to understand how we handle returns, refunds, and cancellations.
Order Processing and Shipping
Orders are typically processed within 1-3 business days. Shipping usually takes 7-12 business days after processing. Delivery times may vary depending on your location and external factors beyond our control.
Return Window
If you are not fully satisfied with your purchase, you may return eligible items within 14 days of receiving your order. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.
Return Shipping
Customers are responsible for the cost of return shipping unless the item you received is defective, damaged, or incorrect. In cases of defective, damaged, or wrong items, please contact us at powereangerx130@gmail.com for instructions and assistance.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days to the original payment method.
Cancellation Policy
You may cancel your order within 24 hours of placing it. After this period, we may have already begun processing your order and cancellation may no longer be possible. To request a cancellation, please contact us as soon as possible at powereangerx130@gmail.com.
Shipping Fees
Shipping fees for your orders are calculated and displayed at checkout. These fees are non-refundable.
Contact Us
If you have any questions or concerns regarding returns, refunds, or cancellations, please contact our customer service team at powereangerx130@gmail.com.