Shipping Policy

Thank you for shopping with iliabeauty. Please review the following details regarding our shipping process and policies.

Order Processing Time

Orders are typically processed within 1-3 business days after purchase. During this time, we carefully prepare and package your items to ensure a quality delivery.

Shipping Time

Once your order has been processed, please allow 7-12 business days for your package to arrive. Shipping times may vary depending on your location and external factors beyond our control.

Shipping Fees

Shipping fees are calculated at checkout based on your order details and destination. The exact cost will be displayed before you complete your purchase.

Cancellation Policy

Orders can be cancelled within 12 hours of placing them. After this period, we may have already started processing your order, and cancellation might not be possible.

Returns and Refunds

If you are not fully satisfied with your purchase, you may return the item within 14 days of receipt. To qualify for a return, the item must be unused and in its original condition.

Please note that customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds are processed within 5-10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.